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| Agent | Calls | Dur | Clar | QoS | CSAT |
|---|---|---|---|---|---|
| A.ESPARZA15003 | 30 | 3:17 | 79% | 91% | 64% |
| A.ESTRADA18261 | 30 | 3:46 | 80% | 94% | 75% |
| A.REYES18244 | 5 | 10:56 | 76% | 82% | 68% |
| C.AYALA17896 | 1 | 9:58 | 91% | 96% | 100% |
| C.HERNANDEZ17607 | 30 | 2:41 | 76% | 87% | 75% |
| C.MENDOZA13684 | 30 | 5:29 | 81% | 96% | 77% |
| D.CHAVEZ8435 | 1 | 15:26 | 86% | 94% | 90% |
| D.DOMINGUEZ18098 | 5 | 11:37 | 76% | 83% | 69% |
| D.KARR18252 | 0 | 0:00 | 0% | 0% | 0% |
| E.DELEON8749 | 12 | 3:01 | 85% | 94% | 89% |
| E.HERNANDEZ17199 | 18 | 5:19 | 85% | 89% | 85% |
| E.MARTINEZ16711 | 9 | 10:11 | 84% | 90% | 78% |
| E.TRIANA16208 | 0 | 0:00 | 0% | 0% | 0% |
| G.CAVAZOS17283 | 14 | 8:18 | 80% | 86% | 68% |
| G.GONZALEZ17097 | 4 | 10:59 | 82% | 88% | 90% |
| H.ZUNIGA17375 | 1 | 8:30 | 86% | 88% | 90% |
| J.DELFIN17288 | 7 | 9:28 | 85% | 91% | 85% |
| J.HERNANDEZ14849 | 5 | 2:40 | 87% | 95% | 82% |
| J.NIETO13937 | 0 | 0:00 | 0% | 0% | 0% |
| J.RAMIREZ18105 | 5 | 7:50 | 85% | 84% | 62% |
| J.RODRIGUEZ17135 | 9 | 14:36 | 79% | 84% | 58% |
| J.ROMAN18099 | 3 | 9:35 | 91% | 87% | 76% |
| J.SOBERON15163 | 27 | 8:36 | 81% | 91% | 77% |
| L.LOA3551 | 1 | 4:27 | 86% | 94% | 90% |
| L.SANDOVAL13081 | 0 | 0:00 | 0% | 0% | 0% |
| M.CANTU18370 | 20 | 14:19 | 78% | 96% | 72% |
| M.GONZALEZ17235 | 0 | 0:00 | 0% | 0% | 0% |
| M.HUERTA18107 | 0 | 0:00 | 0% | 0% | 0% |
| M.MARTINEZ17525 | 1 | 1:46 | 81% | 89% | 45% |
| M.SALAISES9233 | 30 | 8:18 | 81% | 93% | 74% |
| P.CERVANTES14540 | 15 | 4:14 | 82% | 89% | 76% |
| P.DELGADO9688 | 13 | 4:34 | 85% | 90% | 88% |
| S.CHAVARRIA15849 | 30 | 5:02 | 81% | 94% | 80% |
| S.MAAZ18059 | 7 | 9:22 | 85% | 87% | 77% |
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