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Date/Time
Confidence
Duration
Call Details
Agent
XXX
Call Date/Time
XXX
Campaign
XXX
Device
CPU
Analysis
Transcription
Analysis
QoS Audit
CSAT Audit
Business
Insights
Solomon Notes
Agent Notes
Compliance
Sales Skill
QoS Audit Result
Agent Name
Campaign
Call Date and Time
Audit Date
CSAT Score:
Customer Satisfaction Analysis
Sentiment Analysis
Summary
Polarity Score
0
Subjectivity Score
0.1
Description
Business Insights from Call Transcript
Solomon Notes
Date/Time
Agent
Line Number
Flagged Term
Context
Marketing Insights
Transcription
Duration: X:XX
Clarity Score: XX
Duration: XX
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